BankNewport, in accordance with the Federal Institutions Examination Council (FFIEC), has implemented SafeBank, a multi-layer, high-level security program for our online banking customers. SafeBank begins with the Sign-On process, in addition to your Sign-On ID and password, to protect your personal account information while you bank online.
What does this mean to you?
On your first Sign-On, you will be automatically guided through the simple process of providing responses to a few security questions. This process will be short and only need to be completed once. SafeBank will provide you with assurance that your information is secure at all times. You will be asked to download a digital certificate that uniquely identifies your computer and you will not have to answer security questions with each Sign-On. Registering your personal computer with a certificate tells us it is you, not a hacker from an unknown computer that is trying to access your accounts.
What is a digital certificate?
Digital certificates are security tokens that provide an additional means of proving your identity in electronic transactions, much like a driver’s license does in face-to-face interactions. Digital certificates protect the integrity of the data and provide a behind-the-scenes transparent Sign-On method that won’t inconvenience you.
What if you need or want to use another computer?
- If you Sign-On to a different computer other than the one you initially registered with SafeBank, such as your computer at work, you will need to respond to the security questions again so we can verify your identity, then you can download a digital certificate and access your accounts.
- You should only register computers that you normally access your accounts from. If you need to Sign-On from a public computer (library, Internet café, etc.), you will be allowed access by answering your security questions. However, you should never download a digital certificate for a public computer.
Important Alert
As you can see, at BankNewport, we are committed to your privacy and the security of your account information. Although we may send you emails from time to time to inform you about new enhancement and important updates, BankNewport will never email you to ask for verification or updating of sensitive information such as account numbers, PIN Numbers, user names, passwords, or social security numbers.
If you receive a suspicious email asking for sensitive BankNewport account information, do not reply and do not click any of the links inside the message.
Please forward a copy of the email to us at abuse@banknewport.com and immediately contact our DIRECT Banking Center at 877-709-2265.
SafeBank protecting your online security!
SafeBank FAQ’s
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What is SafeBank?
SafeBank is a multi-layer, high-level security program for our online banking customers. SafeBank begins with the Sign-On process, in addition to your Sign-On ID and password, to protect your personal account information while you bank online.
Back to Top
What does this mean to me?
The first time you Sign-On, you will be automatically guided through the simple process of providing responses to a few security questions. This process will be short and only need to be completed once. SafeBank will provide you with assurance that your information is secure at all times. You will be asked to download a digital certificate that uniquely identifies your computer and you will not have to answer security questions with each Sign-On. Registering your personal computer with a certificate tells us it is you, not a hacker from an unknown computer that is trying to access your accounts.
Back to Top
What is a digital certificate?
Digital certificates are security tokens that provide an additional means of proving your identity in electronic transactions, much like a driver’s license does in face-to-face interactions. Digital certificates protect the integrity of the data and provide a behind-the-scenes transparent Sign-On method that won’t inconvenience you.
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Why should I do this?
To protect your accounts from computer hackers and identity thieves. Additionally, federal regulators are mandating a second layer of security for online banking.
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Should I register this computer?
Registering your personal computer with a digital certificate tells us it is you not a hacker from an unknown computer that is requesting access to your accounts. You should only register computers that you normally access your accounts from. You should not register a public or infrequently used computer.
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What if I need or want to use another computer?
If you Sign-On to a different computer other than the one you initially registered with SafeBank, such as your computer at work, you will need to respond to the security questions again so we can verify your identity, then you can download a digital certificate and access your accounts.
You should only register computers that you normally access your accounts from. If you need to Sign-On from a public computer (library, Internet café, etc.), you will be allowed access by answering your security questions. However, you should never download a digital certificate for a public computer.
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What is a public computer?
A computer that is accessible to the general public. Examples are computers in libraries, school computer labs, hotels, airport and cafes. Please do NOT install certificates on these types of computers.
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When will you ask me a security question?
When signing on from an unregistered computer (such as a public or infrequently used computer) or when you Sign-On from a computer that you have not yet registered.
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How do I use a digital certificate?
Upon signing on you may be prompted to select a digital certificate to send to us. Select the digital certificate for the Sign-On ID you are logging in with. In some cases, your web browser may automatically select the certificate for you. If you do not select a digital certificate, you will be prompted to answer a security question.
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