Welcome to BankNewport's Statements and electronic Loan Bills Service. Our goal is to provide you with a free, convenient, easy to view and environmentally friendly electronic version of your account statements, loan bills, disclosures and communications.
We need your consent to begin sending your account statements, loan bills, disclosures and communications to you electronically. Once you provide this consent we will begin to send your account statements, loan bills, disclosures and communications electronically. We will no longer produce and mail a paper statement, including images of your cancelled checks, or loan bill. Therefore, please review the Agreement below prior to giving your consent and then click "AGREE" at the bottom of the Agreement if you would like to begin receiving your account statements, loan bills, disclosures and communications electronically via the Statements and Loan Bills Service.
The following lists the hardware and software requirements necessary for access to and retention of the information being provided to you in electronic form. By consenting to receive the Statements and/or Loan Bills electronically, you will also be verifying you meet the necessary hardware and software requirements to view the Statements and/or Loan Bills.
- PC or Apple Mac computer
- For PC computers: Intel Pentium 4 processor, AMD 64 or greater
- For Apple Mac computers: 1.86GHz Intel Core 2 Duo or greater
- At least 256 MB RAM
- At least 5 MB available disk space on operating system partition
- At least 20 MB available disk space on any local drive
- 100 Mbps NIC (Network Interface Card) or greater
- Locally attached printer (Windows or Apple Mac driver)
- Operating system:
- For PC computers: Windows OS (Windows Vista/Windows 2000/Windows 7 or higher)
- For Apple Mac computers: Mac OS (Mac OS/Mac OS X 10.4 or higher)
- Internet/Web browser recommendations: While we always recommend upgrading to the latest version of each browser to ensure features are functioning properly and update security, we support the two most recent versions of the following browsers:
- Microsoft Edge
- Google Chrome
- Internet browser Security Settings must not exceed "Medium"
- Internet browser "cookies" must be enabled
- Any browser display issues should be addressed by using the "Compatibility Mode" option in the browsers above that offer the setting.
- Any loaded Anti-Virus/Anti-Spam application should have a Trusted Website exception to the following website: https://edocuments.onlineaccountaccess.com/banknewport
For the purposes of this Digital Documents User Agreement, "Agreement" shall refer to this Digital Documents User Agreement. "You", "your" and "user" refer to the accountholder/borrower or any other individual authorized to receive electronic delivery of periodic account statements, loan bills, disclosures and communications under this Agreement. "We", "us", "our", and "Bank" refers to BankNewport. "Online" refers to the BankNewport Digital Banking Service. "Statements and/or Loan Bills" or "Service" refers to BankNewport's electronic account statements, loan bills, disclosures, and communications. "Account" or "Accounts" refers to your deposit accounts or loans serviced at BankNewport.
This Digital Documents Agreement is a contract that establishes the terms covering the electronic delivery of your periodic account statements, loan bills, disclosures and communications ("Statements and/or Loan Bills") related to your accounts at BankNewport through Statements and/or Loan Bills. By using Statements and/or Loan Bills, you agree to all of the terms and conditions of this Agreement. You acknowledge your receipt of this Agreement and your prior receipt and agreement with the applicable Digital Banking Access Agreement, and your understanding of the terms and conditions of both Agreements. Please read this Agreement carefully. A copy of this agreement can also be found under Privacy/Regulatory located at the bottom of our website.
The terms and conditions of BankNewport's Deposit Account Agreements and Disclosures, Electronic Funds Transfer Agreement and Disclosures, Digital Banking Access Agreement, as well as your other agreements with BankNewport, such as loan notes, contracts, mortgages and/or disclosures, continue to apply notwithstanding anything to the contrary in this Agreement.
Consent to Electronic Delivery of Account Statements, Loan Bills, Disclosures and Communications:
When you sign up for BankNewport’s Digital Documents and Loan Bills Service through Digital Banking, you will be required to select the accounts that you wish to receive your periodic account statements or loan bills electronically. The Statements and Loan Bills Service will contain the same content as the paper version. The choice, (paper or Statements and/or Loan Bills) that is recorded on our system on the day the statement or bill is generated will be the only statement or billing method used to deliver that month’s statement(s) or bill(s).
In addition, when you sign up for the Statements and electronic Loan Bills Service through Digital Banking, you further agree that other disclosures and communications related to any of your deposit accounts or loans with BankNewport, and for which you receive electronic account statements and/or loan bills, may also be sent to you electronically via this Service.
Email Notification of Document Availability:
We will send an email to the email address that you have on file within Digital Banking to advise you when your Statement(s) and/or Loan Bill(s) is available for viewing. It is your responsibility to ensure that your current email address is within Digital Banking. Once you have updated your email address in Digital Banking, you will need to view your statement(s) to communicate the email change for your Statements and/or Loan Bills notifications.
Deposit Account Statements:
Your account statements will become available through the Statements and electronic Loan Bills service shortly after the end of your statement cycle period. In the case of checking or money market accounts, the account statement may be available to you even before all of the images of your cancelled checks have been processed. However, Statements are updated multiple times each day and as soon as your check images are processed, they will be made available to you through the Service. Your account statements will become available through this Service incrementally each month after you enroll in the Service. Statements will be available for sixteen (16) months and thereafter the oldest statement will be deleted when the most recent statement becomes available through the Service. If you wish to retain your statements for a longer period of time, you should download them or print them during the sixteen (16) months that they are available through the Service.
BankNewport retains the last 7 years of your account statements and checks. If you request a paper copy of either your account statement or any check referenced in that statement from us, we will provide a legible copy of your statement and checks within a reasonable period of time. Applicable service charges may be assessed in accordance with the BankNewport Schedule of Fees.
To request a paper copy of either your account statement or any checks please contact our Direct Banking Center at 401.845.2265 or 877.709.2265 (Option 4) outside the Newport County area, Monday-Thursday 8:00am-4:30pm, Friday 8:00am-6:00pm and Saturday 9:00am-12:00pm.
You will receive an email when your loan bill is available. Your loan bill will become available through this Service incrementally each month after you enroll. Loan bills will be available for sixteen (16) months and thereafter the oldest bill will be deleted when the most recent bill becomes available through the Service. If you wish to retain your bills for a longer period of time, you should download them or print them during the sixteen (16) months that they are available through the Service. If you request a paper copy of your loan bill from us, we will provide a copy of your bill within a reasonable period of time. Applicable fees may apply.
To request a paper copy of your loan bill, please contact our Servicing Center at 401.845.8789 or 800.234.8586, outside the Newport County area, Monday-Friday 8:00am-4:30pm.
Your Right to Terminate:
You may withdraw your consent to receive Statements and/or Loan Bills electronically. By doing so, there may be consequences for certain deposit accounts such as the incursion of fees for receiving paper statements, increased monthly maintenance fees, reduction of ATM fee waivers or reduction of refunds of nationwide ATM surcharge amounts and/or reduction in annual percentage yield rates. To withdraw your consent to receive Statements and/or Loan Bills electronically, you will be asked to update your Enrollment Preference at the bottom of the Digital Documents page, under Digital Document Delivery Preferences. You may also send us a secure message within Digital Banking, letting us know that you would like to terminate the Service or contact our Digital Banking Center at 401.845.8616 or 877.709.2265 (option 4) outside the Newport County area, Monday-Friday 8:00am-4:30pm and Saturday 9:00am-12:00pm EST.
Our Right to Terminate:
You agree that we provide Statements and/or Loan Bills electronically at our sole discretion and we can rescind your use of this Service at any time and for any reason. However, if we do, we will produce and mail a paper copy of your account statement, loan bill, disclosure or other communication to you.