The security of our customers is a priority for BankNewport and our policies and procedures are designed to keep you and your information safe. We also believe the more you know, the better prepared you'll be to recognize and prevent fraudulent activity. You can also find the latest information on current scams at the website of the Federal Trade Commission.
BankNewport will never email you to verify or update sensitive information such as, account numbers, PIN, user names, passwords, or social security numbers. If you receive a suspicious email asking for BankNewport account information, do not reply and do not click on any links. Please forward the email to email@example.com or contact us at 401.845.2265 or 877.709.2265 outside the Newport County area.
Please note, BankNewport may block debit card usage within certain geographic areas in response to increased fraudulent activity. If you’re planning to travel please call us at 401.845.2265 or 877.709.2265 outside the Newport County area.
At BankNewport security is of the utmost importance. Should a data breach at a national payment processor or merchant result in debit card information becoming compromised, we take immediate action to protect our customers and their account information.
In addition to notifying all customers whose cards may have been affected, we may also take the conservative approach of closing the cards and issuing replacements as necessary. As long as we are notified by customers according to their agreement, no BankNewport customer will suffer a loss as a result of any such fraudulent card activity. Replacement cards are available by mail in 7-10 business days and mail rush orders can be placed for a nominal fee. If you would like your debit card immediately, please visit one of our branches and they will provide you with a card that same day.
If you feel your debit or credit information may have been compromised, please contact Customer Service at 401.845.2265 or 877.709.2265 outside the Newport County area and one of our representatives will be happy to assist you. Customer Service is available Monday - Friday from 7:00 AM - 7:00 PM, and Saturday from 8:00 AM –2:00 PM. To report a lost/stolen Visa® Debit Card after hours, select option 6.